Your appointments are very important to all members of our team at Marjohn SkinCare. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancelations. All our policies are designed to benefit our guests and provide the best quality and tradition of excellent servicing for our established and future clientele.
CANCELATION POLICY FOR OUR VALUED GUESTS
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. In the event that we do not receive the required notice for adjustments and cancelations the following fees will be applied to your account or alternatively billed out to you:
- Notification given at least 24 hours prior to your appointment will receive no charges.
- Notification given less than 24 hour prior to appointment time will result in a flat rate charge of $25.
- Failure to show up for your appointment will result in a 50% charge of the reserved service amount.
We look forward to serving you!